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05-23-2024 12:09 AM in
Galaxy S- Mark as New
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05-23-2024 06:42 AM in
Galaxy S
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05-23-2024 07:52 AM (Last edited 05-23-2024 07:53 AM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Remove the screen protectors and cover from the device once and check the issue after restarting the device.
Press the power and volume down keys simultaneously for a few seconds.
Check space availability: Settings > Device Care >Storage.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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06-30-2024 11:11 PM in
Galaxy SHaving touch issue in bottom and top after updating
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07-01-2024 11:35 AM in
Galaxy SPlease resolve this problem
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08-01-2024 11:25 AM in
Galaxy SMy S21 fe exynos touch screen not working properly at all after july security update version software. What to do ??
