Battery drain issues

[PARIJATRIKO]

Screen off time with two background apps running 1.Internet speed meter 2.Regain This is the condition in 4 days old S24FE.Give me any solutions

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[armlinker4639 · Accepted solution]

You can do the following things which won't affect your experience much:

1. Set a routine to turn ON power saver automatically when battery level is below certain level, say 45%.
2. Set Performance profile to Light as it doesn't affect day-to-day normal usage. [For Galaxy S Users]
3. Disable Adaptive Brightness as it uses the sensor and battery all the time.
4. Keep less screen time out.
5. Use Dark Mode.
6. Turn OFF Nearby Device Scanning.
7. Turn OFF Location, WiFi, Bluetooth scanning. They consume a lot of power.
8. Enable auto restart when needed.
9. Regularly clean your memory.
10. Disable RAM Plus if you don't require much memory hungry apps.
11. Uninstall the unnecessary apps which you don't use.
12. Put restrictions on which apps can run in background and which should be put to Deep Sleep.
13. Turn OFF notification from the apps you don't use much or don't need or which send you useless Notifications. They drain a lot of battery running in the background.


After doing all this report this bug through the app:
Open Samsung member application >> tap on support >> tap on send feedback >> choose composer option >> select error >> select the appropriate category >> type your query.


If this helps you, I'll appreciate if you could accept my comment as solution by clicking on the dots on the top right of my comment 😊

[rixxzyy]

Barely once or twice