Original topic:

Battery drain issue of Galaxy S22

(Topic created on: 10-03-2024 10:20 AM)
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MyS22
Active Level 4
Options
Galaxy S
After one ui 6.1.1 the battery life of Galaxy S22 is very poor. It's give me just 2 hours of sot in 120hz(normal usage). And in power saving mode it's give 3 house of sot. That's very panic for me. Atlest it gives 5–6 hours sot is good for me and all the users of Galaxy S22
7 Comments
cpj31
Active Level 6
Galaxy S
If you can try, which I tried and it is working for me, Please do reset all setting.
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MyS22
Active Level 4
Galaxy S
My picture or Account removed????
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cpj31
Active Level 6
Galaxy S
No nothing remove, as you have to do just setting reset
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cpj31
Active Level 6
Galaxy S
If you like and find my comment useful then please click on the 3 dot menu on my comment and accept my solution.
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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