Original topic:

Battery Drain issues after one ui 6.1 update

(Topic created on: 04-17-2024 11:52 PM)
391 Views
Shary07
Active Level 3
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Galaxy S
Is someone facing battery drain or lesser SOT after one ui 6.1 update on S23??

 Samsung customer support kindly pls sort this battery drain issues with further updates.

Was getting really good SOT before update to 6.1 😕

2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Ajay_das
Expert Level 1
Galaxy S
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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