As there was a update which came out yesterday from samsung and I updated my phone and after that updated my phone automatically restarts itself in every some time is there someone who is facing this same problem
Software updates sometimes cause such problems. You can take backup and factory reset the phone. It might solve the issue. Otherwise service centre is the only solution.
At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.
Please follow these easy troubleshooting steps which may help in resolving this issue.
● Kindly use a genuine Samsung charger.
● We always recommend using a genuine Samsung charger for charging your device.
● There are two methods to disable the auto restart function. 1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled. 2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.
● If you are facing this issue after installing any new application then uninstall that application. Tap on Settings> Apps > desired app> Uninstall> Ok.
● Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appriopriate issue category> Type your query and send.)
Simple data transfers. Secure backups. Smart Switch is the app that moves content to your new Samsung Galaxy from your old device, whether it's an Android device or not.
