Original topic:

S22 plus freezes and one ui not responding

(Topic created on: Sunday)
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jahz
Beginner Level 2
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Galaxy S
#samsung / Commu ity members, my S22+ freezes and restarts automatically while browsing or scrolling throw screen, it is not restarting frequently by itself but whenever i use the phone it will start freezing at certain point and then restarts. Anyone faces similar issue? I am not sure if it is hardware issue or not. I have done a factory reset of this device couple of times, also i have cleared the root cache. Any solution for this issue? 
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Also go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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