Original topic:

Automatic Restarting issue.

(Topic created on: 10-06-2023 11:43 AM)
213 Views
shreejan
Active Level 3
Options
Galaxy S
My phone keep getting restarted automatically. Each day. The One UI Home stop working and then the phone restarts. Some one facing same issue and any solution?
5 Comments
Realsammu_uzz
Active Level 5
Galaxy S
You have do setting
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Realsammu_uzz
Active Level 5
Galaxy S
This you have to doScreenshot_20231006-111156_Device care.jpgScreenshot_20231006-111151_Device care.jpg
shreejan
Active Level 3
Galaxy S
Thanks
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Mayurshrimali
Active Level 2
Galaxy S
Same problem in samsung galaxy a34
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.

Disable the auto restart function
There are two methods to disable the auto restart function

Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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