Original topic:

Anyone facing issues with s23 ultra with samsung's 45 watt charger and 5A Cable

(Topic created on: 09-29-2024 03:22 PM)
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Jstar_Makwana
Active Level 1
Options
Galaxy S
Hello everyone,

I have a Samsung Galaxy S23 Ultra, along with the original 45W fast charger and the 5A cable, both of which are still under warranty.

Lately, I’ve been experiencing an issue when trying to fast charge my device. With the fast charging option enabled in the settings, my phone sometimes disconnects and reconnects Automatically. However, when I turn off the fast charging option, the phone charges normally without any interruptions.

Is anyone else facing this issue with their Samsung products? Any tips or advice would be appreciated!

Thanks!
9 Comments
prabhu87
Beginner Level 3
Galaxy S
I am also using s23 ultra I am also facing connect and reconnet charging issues I think cable fault so I changed cable but still having issues with 5a cable as well other brand fast charging cables
Jstar_Makwana
Active Level 1
Galaxy S
Issue pata chale to batana sir 🙏 me bhi paresan hoon .
Jstar_Makwana
Active Level 1
Galaxy S
As i Olso Chenge Cables But it Still Heppaning. so may be its A Adaptor Fault or May be Software issue.
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vinayshah
Expert Level 1
Galaxy S
Using 45W original Samsung charger i bought with my S22Ultra in June 2022. No problem so far. Don't know abt S23Ultra.
prabhu87
Beginner Level 3
Galaxy S
I am also using 45w adapter from samsung with 5a cable and other brand cable i tested with adapter same problem
Jstar_Makwana
Active Level 1
Galaxy S
If you tried with Another 45Wt Adaptor please Tell me Is it Still Heppaning or not.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given link.
https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Saif31
Active Level 1
Galaxy S
I am facing same issue its probably after the last month update
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Galaxy S
I'm facing this issue with the original 45w charger. When I'm charging with any other charger it's fine. And also charging has become really slow. In half an hour it's charging only to 30%
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