Original topic:

Anyone facing any issues with the touch sensitivity after the recent OS update?

(Topic created on: 01-29-2024 02:23 PM)
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Raaj_VP
Active Level 3
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Galaxy S
I'm using S21 FE Exynos. After the recent security patch update with One UI Version - 6.0, I'm facing issues with the screen. My touch screen has some issues, like when I touch sometimes it's unresponsive, sometimes it's stuck at places (not repeatedly the same place, randomly happening all over the screen anywhere). In order to unselect it, I've to continuously touch somewhere else to unselect from the stuck place. I'm constantly restarting my device to get rid of this. Still it's not completely fixed though. Any idea how to fix this? BTW my phone is not dropped recently and there is no physical damage happened so far. I feel like it's a bug issue though.

#S21FE #bug #touchscreen #issue
Raaj_VP
Active Level 3
Galaxy S
Sadly it's still not resolved.
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Galaxy S
Hey did you get the issue fixed?
Raaj_VP
Active Level 3
Galaxy S
No brother. Still it's not fixed. Maybe the next software update will be fixing it.
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Galaxy S
Did you use the Samsung diagnostics to check the touch?
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Raaj_VP
Active Level 3
Galaxy S
Yes. Didn't go to the Samsung Center yet.
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Galaxy S
No the diagnostic app on your phone.
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Raaj_VP
Active Level 3
Galaxy S
Yes yes. I've used it. No issues detected so far in anything.
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Galaxy S
Are all the boxes in the touch pressable in the app?
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Raaj_VP
Active Level 3
Galaxy S
Yes all the boxes are pressable. No issues at all. But when I play the game, the touch will get stuck on some random areas and unable to fix it immediately. Takes time to get it to normal and again it'll happen.
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Galaxy S
I am having an issue like this where this part of the touch isn't working. 1707491696153.jpg
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