Original topic:

Animation lag

(Topic created on: 11-04-2023 12:28 AM)
179 Views
abhishek028
Active Level 2
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Galaxy S


As you can see the issue clear the device have some animatin issue while calling its not even in whts app the same issue in every app for a moment screen will shut off and on the issue am facing from the 3 week of purchased i thought ui6.0 will fix the issue but it is same may be the issue is in device so i visit service centre they check the device and replying its normal so i chcek the other s23 ultra but other s23 ultra workinh fine so its a request to everyone dont buy such devices very bad experience from samsung and last i even send the mail to ceo and president but the same reply i got the device working fine🙂 the stupid answer from samsung i think they dont care about there customers.
2 Comments
Samsung_specialist
Community Manager
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Galaxy S

We sincerely apologize for the inconvenience you've experienced with the animation issue on your phone.
To address the animation issue, we recommend taking the following steps:

Step 1: Update to the Latest Software:
Ensure that your phone is running the most up-to-date software. Software updates often include bug fixes and improvements that can help resolve issues. To check for updates:

Go to your phone's settings.
Select "Software Update."
Choose "Download and Install" if an update is available.
Step 2: Reset All Settings:
If updating the software does not resolve the animation issue, you can try resetting all settings on your phone. This will revert all system settings to their default values, which can help eliminate software conflicts causing the problem. To reset all settings:

Navigate to your phone's settings.
Select "General" or "General Management" (depending on your device).
Choose "Reset."
Click on "Reset all settings."

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abhishek028
Active Level 2
Galaxy S
I try the above steps as u mentioned but still same the issue on the device fro. The day 1 i purchased but i thought the update will resolve the issue but unfortunately no the device on latest update ui6.0 the issue still same .
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