Original topic:

Animations lag

(Topic created on: 10-17-2023 10:16 PM)
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abhishek028
Active Level 2
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Galaxy S
I am using this s23 ultra since 2 months after using it for months i am facing animation lag in most of the apps even in samsung apps and third party apps also i even visited service centre for this issue but they said its normal i dont know how they didn't notice animation lag may be they dont know the issue so they didnt fix and they returned me back my s23 ultra by telling they haven't found any technical fault in the device so they can't fix this issue may be the issue in the device i even force them to replace the device but they are not accepting this.. so very bad experience with first phone from the samsung. And not even the budget phone its high end device. And how they are not fixing the issue. May be its last time i am purchasing qny samsung product .
2 Comments
Samsung_specialist
Community Manager
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Galaxy S

To address your concern effectively, we kindly request the following:

Update Your Phone: Please ensure that your phone is running the latest software update. Software updates often include bug fixes and improvements that can help resolve issues. You can check for updates in your device's settings.

Service Order Number: To assist you further and check the technical report associated with your phone, we require the service order number related to your previous interaction with our support team. This number helps us access and review the relevant information to provide you with the most accurate assistance.

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abhishek028
Active Level 2
Galaxy S
I m expecting response from your side until now no response may be you also dont have sultion to provide
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