Original topic:

Android auto issue

(Topic created on: 11-04-2021 03:08 AM)
349 Views
Nickmaverick07
Beginner Level 2
Options
Galaxy S
Android auto doesn't work on my s21 ultra,
It disconnects automatically as soon as the screen is locked.
I have to clear data everytime before I connect my phone to my car.
Is there any fix? It's been 7 months now 

#s21ultra
#android auto
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4 Comments
Anonymous
Not applicable
Galaxy S
Have you tried giving the app all the needed permissions?
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Nickmaverick07
Beginner Level 2
Galaxy S
Yes, all the permissions are given
Anonymous
Not applicable
Galaxy S
Oops...so I don't think there are much options left since u have tried everything. Check for updates.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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