Problem

[Andreutz]

• Hi.I have a samsung galaxy s10 lite Europe edition and my camera works only UHD 60fps

Pls tell me how to fix it.

[Anonymous]

Means u cannot take lesser resolution videos?

[Andreutz]

• I can't take 4k videos

[PrateekPriyadarshy]

Clear the cache and try again

[Andreutz]

Doesn't work 

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support