Resolved! Solved

Original topic:

Android 12 S21 Ultra Google play store

(Topic created on: 01-17-2022 11:37 AM)
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syedshamsi
Active Level 3
Options
Galaxy S
I am trying to install apps on google play store... but unfortunately the app doesnt install. After dowloading the file play store shows installing and it terminates showing an error. Any solutions for this
VikrantTambade
Active Level 10
Galaxy S
You may reply then back saying this has already tried and it's not working. Let's see what they reply. 😊
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syedshamsi
Active Level 3
Galaxy S
Hi... even after the new update which was released today with january security.. the issue is same :(
VikrantTambade
Active Level 10
Galaxy S
Same here
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syedshamsi
Active Level 3
Galaxy S
Hi .. i figured out a solution for that.. just switch off the antivirus which is present in the device protectiin... then u can update or install the apps... a bit strange solution... but its working out..
VikrantTambade
Active Level 10
Galaxy S
Thanks. Let me check.
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syedshamsi
Active Level 3
Galaxy S
Sure.. it works out.. :)
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VikrantTambade
Active Level 10
Galaxy S
How to disable this? I didn't find any toggle to switch off. Screenshot_20220117-103846_Device care_91424_1642405126.jpg
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syedshamsi
Active Level 3
Galaxy S
Settings - apps - show system apps - device security - ( force stop & clear data )
Solution
VikrantTambade
Active Level 10
Galaxy S
Yes. It worked. But I just force stopped it and clear cache. I didn't clear the data.

Thanks 👍
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syedshamsi
Active Level 3
Galaxy S
Great... then pls acpt this as solution :)