Original topic:

After an Update my S22 ultra display got some problem

(Topic created on: 07-29-2025 11:44 AM)
133 Views
7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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shb3030
Active Level 7
Galaxy S
Don't worry. Go to the service center. You have a scheme. Under 3 years, the S22 series has a scheme.
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arjun9077
Active Level 1
Galaxy S
Yes you are right but they told me that they wont cover my phone under this scheme coz i bought this phone from UK and i am living in India
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nightfury0142
Active Level 2
Galaxy S
what do u mean by scheme under 3 years? can u explain please?
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shb3030
Active Level 7
Galaxy S
That's providing Samsung. Conditions apply. No scratch, water damage, only Indian piece.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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