Original topic:

5g network issues

(Topic created on: 4 weeks ago)
184 Views
harshit_sh023
Active Level 7
Options
Galaxy S
My samsung s23fe didn't showing 5g 
7 Comments
sanbak
Active Level 8
Galaxy S
Why ?
Visit service center.
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harshit_sh023
Active Level 7
Galaxy S
This is the last option
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Praveen765
Active Level 1
Galaxy S
👿
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sanbak
Active Level 8
Galaxy S
Do share. , ur experience and post service center experience
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AERONAMAN
Active Level 1
Galaxy S
Mine is freezing in camera app after update
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy S
Check powersaving mode is enabled or not, if enabled disable that. Now you will see the 5G network.
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