Please Complain To Samsung Support. To Complain To Samsung Support Follow The Steps:- Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Galaxy device network issue: Check device network in open area Check device network mode settings Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically". Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>> Note: We recommend to set device network operators as automatically. Tap on OK>>Registered on network.
Check SIM cards Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.
Galaxy device camera issue: Check physical condition of your camera lens. Broken camera lens>> Scratchy camera lens. Note: Please check there is no laminated or tempered glass pasted on camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.
Reset camera settings: From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.
In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
