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12-17-2023 07:49 PM in
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12-17-2023 08:56 PM in
Galaxy SIf while call, then ok.
If it is happening in normal internet usage also, then, it is happening due to less signal of n78 band and at the same time congestion in n28 band, so, shifting to lte.
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12-17-2023 08:57 PM in
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12-18-2023 04:48 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the 5G network is not stable yet and not available in every area properly kindly contact your network service provider regarding this and you are using the 5G only option via the third-party application which is not from Samsung. So we suggest you kindly use your device network on the 5G/LTE/3G/2G (auto connect) mode.
Warm Regards,
Samsung Customer Support
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