لماذا لم ينزل الى الان تحديث اندرويد 13 / oui 5 في هاتفي S21 ultra

[مستخدم_s21_ultra]

لماذا لم ينزل الى الان تحديث اندرويد 13 / oui 5 في هاتفي S21 ultra 

[Zain2000]

S21 Ultra has received the One UI 5.0 update.

[مستخدم_s21_ultra]

Why my phone didn't received the update

[Zain2000]

Settings> Scroll down to software update> Download update. If the device says that it running on the lastest UI. Please check Settings> About device> Software Information> One UI.

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[مستخدم_s21_ultra]

I know this, and I always go to check for the update, but it shows me updated, meaning User Interface UI 4
version 12 do you understand me

[Zain2000]

I see. If you dont mind me asking, which country model is your device from?

[Tabot]

I think that your phone has been localized to the Arabic language, so the update did not reach you

[مستخدم_s21_ultra]

Why this ?

[Tabot]

قم باعادة ضبط المصنع

[مستخدم_s21_ultra]

هذا ليس حلاً