Original topic:

WiFi Issue

(Topic created on: 06-16-2018 09:50 PM)
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BharatShandilya
Beginner Level 2
Options
Galaxy On
I just started setting up Samsung's On Pro 5 and what I have been trying to do is WiFi setup which isn't taking place at all e
it automatically shuts down the WiFi even after the update which took place by mobile data. I was already scared of Samsung and now this shit. I am seriously pissed off. Help me out guys...
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admin_
Expert Level 5
Galaxy On
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Kindly try any other WiFi network and then check the issue.
2) Forget the network and then connect again using the correct password.
3) Manually Set up the network configuration provided by the network provider and then check the issue.
4) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preferences.
If the issue still persists, We would request you to contact the network provider.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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