Beginner Level 2
Hi Friends,
I am using Samsung Galaxy On nxt and I use wifi connection to my phone daily.
Unfortunately from few days the connection is automatically getting disconnected from phone in next 3 to 4 minutes of connection itself. I checked almost all the settings which I understand. But could not resolve the issue. Hence seeking someone's advice on how to resolve it.
Thanks alot in advance for your time.🙏
3 Comments
Active Level 4
contact me
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Expert Level 2
Reset your network settings from>Settings>General Management>Reset>Reset Network settings and then check the issue.
Or reset router settings.
Or visit service center cuz sometime it's due to hardware failure.
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Active Level 8

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset network settings (Settings > General Management > Reset > Reset network settings).

2- Check the mentioned issue in safe mode.

3- Perform Interactive checks through the Samsung Members Application (Samsung Member > Get Help > Interactive checks > Wi-Fi).

4- If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

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