Original topic:

spen getting stuck inside phone after a year of usage

(Topic created on: 12-31-2020 11:34 AM)
205 Views
amit8009
Active Level 1
Options
Galaxy Note
I have Samsung galaxy note 9 after a year of usage now my phone spen is start getting stuck inside phone and not comming out on click. Spen click has stop working i thing its spring issue. 
0 Likes
5 Comments
Galaxy Note
post some video so that we can understand
0 Likes
amit8009
Active Level 1
Galaxy Note
no option to post video but i can show you through images red circle one is the image in which sometimes it doesn't come out on click other two images for you two understand its normal working


20201231_104419_53237.jpg

20201231_104458_53238.jpg

20201231_104502_53239.jpg

0 Likes
Galaxy Note
there might be some dirt inside. You can try to clean it with alcohol based cleaner. Mine S pen broke few months before.
0 Likes
amit8009
Active Level 1
Galaxy Note
there is no dirt it spring which has stop working
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes