- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2020 08:56 AM in
Galaxy NoteHere are a few notes about this:
-Only happens when I'm connected to my home WiFi
-Doesn't happen to other devices that are connected to the same WiFi
-I have tried connecting the aforementioned phone to other routers and it works fine
-Mostly happens when I'm on a Whatsapp call, watching YouTube, Twitter or Instagram videos.
Here is what I tried so far to solve this issue:
-Resetting network settings
-Restarting both the router and the phone multiple times, including a factory reset of the latter
-Changing from dynamic IP to static IP by changing DNS1 and DNS2 to 8.8.8.8 and 4.4.4.4

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
07-10-2020 04:46 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1) Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2020 08:55 PM (Last edited 07-28-2020 08:55 PM ) in
Galaxy Note- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-28-2021 10:38 AM in
Galaxy NoteThank you! it was driving me nuts, turning off S Pen Air Actions fixed this issue!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-21-2021 01:24 AM in
Galaxy NoteIt solved my problem. Thank you!
