- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2021 12:43 PM in
Galaxy NoteHi
I recently bought a second hand note 10+.
Now when I want to update the samsung weather app it says "no internet conection" although I am connected to internet and all apps works fine. And also when I want to sync samsung emails it does not sync my emails. On the otherhand when I turn on the VPN these app start to work and update.
Let me now if there is any solution
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-06-2021 11:43 PM in
Galaxy Note- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2021 12:32 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
