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01-30-2020 08:29 AM in
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01-31-2020 04:21 PM in
Galaxy NoteHi there,
Please perform the following steps:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->WI FI).
>Once try to connect with any other router.
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
