Original topic:

problem in WhatsApp

(Topic created on: 12-25-2020 08:40 PM)
472 Views
satwantbadesha
Active Level 6
Options
Galaxy Note
Facing problem in call and video call in WhatsApp
Every time shoing connacting
In same time in duel WhatsApp massanger call and video call working well
Same time in WhatsApp business call and video call not working from alst 15 day
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8 Comments
Ehsank
Expert Level 5
Galaxy Note
its might be due to network issue
not issue with your handset
Galaxy Note
same time call working in duel WhatsApp massanger same network
i chage all network idea jio Airtel and wifi all
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Ehsank
Expert Level 5
Galaxy Note
every time and with all call same issue?
Galaxy Note
yes dear 2 time i uninstalle WhatsApp and reset all setting to default
need downgrade but beta unsubscribe option not showing in notice
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Ehsank
Expert Level 5
Galaxy Note
so you are in beta? right now
Galaxy Note
yes

Screenshot_20201225-202402_Settings.jpg

Screenshot_20201225-202407_Settings.jpg

Screenshot_20201225-201156_WhatsApp.jpg

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samaion
Beginner Level 2
Galaxy Note
samaion
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly be informed "whatsapp" is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support.


You can reach to the app developer through email channel go to:-
Play store > select more option > select installed app > click on read more.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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