over heating issue Note 20 ultra

[rahuĺ2931]

I am facing overheating issue with Samsung Note 20 ultra. It is really sad to face over heating issue on such a premium device. What are the options going forward. Can I get a replacement or there is a fix for it.#Note 20 ultra #overheating

[Abpal]

send error reports through samsung members which will collect some log files. Also, try to contact Samsung customer support through WhatsApp.

[vigu]

when is ur phone heating

[SamNoteFan]

I have same problem , man . Their is nothing to deal with it . Completely hopeless . 😔

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[magicalstorm]

I have the same issue with note 20. Did you find any solution?