Original topic:

note 9 camera issue

(Topic created on: 09-11-2020 10:19 AM)
485 Views
dani97
Active Level 1
Options
Galaxy Note
After September security update video mode in camera  is not working


image


image


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8 Comments
TJ00
Active Level 4
Galaxy Note
you got September security update?🤔
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Dilli
Expert Level 5
Galaxy Note
Did you restart your phone and check. You can also delete camera app cache and try again
RishabhJangir
Active Level 9
Galaxy Note
check phone on safe mode too
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dani97
Active Level 1
Galaxy Note
not working
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Galaxy Note
Reset camera to default settings and try again

also clear camera cache/data

dani97
Active Level 1
Galaxy Note
tried but not working
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Galaxy Note
Mangloo
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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