Original topic:

note 8 display problem

(Topic created on: 04-19-2020 10:35 PM)
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no-name
Active Level 4
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Galaxy Note

Black Crush and Gradient Banding Issues

Is that any one facing the same ??
12 Comments
CS_member7
Active Level 6
Galaxy Note

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue :-

1. Settings > Display > Adjust the brightness.
2. Check device in safe mode > Power off the device.>>Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode by restarting the device again.
3. Update software:- Software update > Download and install > Download > Install now.
4. Reset the device. (Kindly create data backup of your device via SMART switch mobile application
or http://www.samsung.com/in/support/smartswitch pc suite).

 

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thanks for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ChiragArora
Active Level 2
Galaxy Note
same problem in my S9 Plus.
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SubramaniamJ
Active Level 4
Galaxy Note
got this on my note 8 too...no idea what to do
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