note 10 plus ,always on display turns on itself

[chan99]

My note 10 plus ,always on display turns on itself,every time i turn it off and in few minutes it turns on itself.hope samsung fix issues asap

[S_Kumar73]

I haven't face any issues. you do one thing. open settings > Apps > Always on Display, then clear cache and data.

after that open always on display settings via Lockscreen setting. choose tap to show option. clear any Bixby routines if you set it earlier. then check

[chan99]

yes ,i hve already done it,still d issue remains

[S_Kumar73]

oh OK. hope you factory reset ur phone also. I didn't face this issue till now..

[S_Kumar73]

you can try Uninstall AOD app update and update it again if in case you didn't tried earlier.

[Anushka01]

turn off power saving mode.

[chan99]

i never used powr savng mode,i hve completely formated d mble,even though same issue der

[Anushka01]

do u hav any problem if its on?

[chan99]

yup,when u spend this much money and your mobile dont listen to u,how does that feel,

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support