Original topic:

Note 20 ultra screen border issue

(Topic created on: 02-25-2024 03:19 PM)
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OneNoodle
Beginner Level 2
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Galaxy Note
My note 20 ultra has a very weird issue, I keep my always on display on and it is an amoled screen so every other pixel other than the actual aod should remain off but the border of the screen stays bright when the screen is on, the brightness of the screen also doesn't affect the issue, it is always at full brightness. I want the aod to be on but I don't want other pixels to be on, it wastes the battery. 
3 Comments
prikshitkamboj
Beginner Level 2
Galaxy Note
Yes
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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1o_x1
Active Level 3
Galaxy Note
I also have the same issue did you find any solution
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