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Original topic:

note 10 lite

(Topic created on: 10-29-2020 05:51 AM)
MuizzD
Beginner Level 2
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Galaxy Note
Hi there can anyone pls assist me. The app that comes ready installed on the phone in which you are allowed to add all personal information such as pictures and apps as well as hidden information, this app has disappeared off my phone. If anyone knows what I am speaking about and can assist me and let me know what has happened it would be highly appreciated 
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3 Comments
Raftbuild50
Active Level 3
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Galaxy Note
Oh, that's not normal. Ask your Samsung company from where you boutgh your phone and tell them what is the problem. Onse user reported that music is missing. So I think back up your info to the cloud sothat you have a copy of everything.
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Maps_sam07
Moderator
Moderator
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Galaxy Note

Hi  MuizzD 

 

Kindly provide more information related to your query and please advise what error message are you getting?

 

Please also provide a screen shot of the error.

 

These details will help us properly understand the situation you are facing, and allow us to offer the support you need.

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EmmanuelMyke
Active Level 1
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Galaxy Note
I thinking Samsung software is getting worst upgrade the problem started from one ui 3.1 android 11
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