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Beginner Level 2
My Samsung Galaxy Note 10 gets very hot when I use any app connected to the internet. Mostly while browsing internet or playing PUBG game I am very upset plz help to get relief from this problem
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Active Level 5
its normal for phones to heat up these days but the only problem is exynos processor which samsung sells in uk and india does heat up slightly more in comparison to snapdragon processors
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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