Original topic:

Heat problem

(Topic created on: 04-20-2023 03:38 PM)
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27896_S23Ultra
Active Level 6
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Galaxy Note
After updation oneui5.0 while taking and using phone it is becoming heat.
Could you please tell Samsung are we geting any updater to resolve this issue.
I am using noye 20
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3 Comments
xKiller
Active Level 4
Galaxy Note
Close unused apps: Running too many apps in the background can cause your device to overheat. Make sure to close all unused apps to reduce the load on your device.

Check for software updates: Software updates can help optimize your device's performance and reduce overheating issues. Make sure to check for any available updates for your device and install them.

Avoid using your device while it's charging: Using your device while it's charging can cause it to overheat. Try to avoid using your device while it's charging and let it charge fully before using it again.

Remove unnecessary apps: Some apps may use more resources than others and cause your device to overheat. Remove any unnecessary apps that you do not use regularly.

If your device continues to overheat even after following these steps, it's best to contact Samsung support for further assistance.

cs-member11
Moderator
Moderator
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Galaxy Note


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Asif1309
Active Level 3
Galaxy Note
You people never reply with the log correctly.
Only feedback comes is we are working on it and will back to you soon.
And after following up reply comes :- please send logs again... sent log is not sufficient.
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