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Original topic:

having problems after new Android 10 update

(Topic created on: 01-26-2020 10:05 PM)
NzBv
Beginner Level 4
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Galaxy Note
Hi My name is Nazeeb i am using Note 9. After the latest update i am getting some problems like 1,when i put my phone in pocket and taking it when i need i see my screen is showing emergency call dial , i am seeing it mostly 
2, When i am using whatsapp i am getting issues when sending voice clips , my phone is thinking i am using the navigation key to go back. Always when i ckick it it suddenly go back.  I am getting this issue with the hidden  navigation sensing. Both methods i tried 

Can anyone help me with this?

Regards 
Nazeeb 
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1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

Hello,

We advise you to visit the nearest service center with the phone to be checked.

www.samsung.com/sa/support/servicelocation/.

Thank you