Resolved! Solved

Original topic:

display pink line

(Topic created on: 04-21-2021 04:59 PM)
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Himanshu1991
Active Level 1
Options
Galaxy Note

a week back i started to see a black spot on my top left screen i though it was some software issue then after few days a vertical pink line appeared from nowhere and it's not going. 

11 Comments
Solution
SuRRealSaGar
Expert Level 3
Galaxy Note
The pink line and balck spot are often software issues

Go to the dialer and type *#0*# and there tap ton red green blue and see if the line or spots disappeares.
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Solution
SuRRealSaGar
Expert Level 3
Galaxy Note
And if it doesn't go off then that's definitely hardware issue and the black spot could be a dead pixel area
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Himanshu1991
Active Level 1
Galaxy Note

pink line went off but black spot is still there

Solution
SuRRealSaGar
Expert Level 3
Galaxy Note
Great , then try it few more time it should go, it's a dead pixel .
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Himanshu1991
Active Level 1
Galaxy Note

bad news the pink line appeared again and the black spot isnt going

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Solution
SuRRealSaGar
Expert Level 3
Galaxy Note
Ok then I'm afraid you're out of luck coz that ain't a software issue thats a display issue and the black spot is a dead pixel .

I would suggest you to talk to samsung customer service and get help.
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Himanshu1991
Active Level 1
Galaxy Note

i talked to the customer care they said it's a display issue and i need to visit service centre and as my phone still have 1 month of warranty left  the issue is covered

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Solution
SuRRealSaGar
Expert Level 3
Galaxy Note
As i expected it was hardware issue but good to hear that your damage is covered.
anyway if any way i was helpful please be kind and tap on 3 dots on my replies and accept as solution. 😊🙏

That'll help me too
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SuRRealSaGar
Expert Level 3
Galaxy Note
As i googled this was a major issue for s7 edge phones
Do you have the same phone ?
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