Original topic:

Camera App Bug

(Topic created on: 06-17-2022 08:36 AM)
672 Views
Babayaga575
Active Level 6
Options
Galaxy Note
There is a grey shade in the camera app of my galaxy note 10 plus
Whenever I take pictures/videos it has a grey shade all over
If I remaster the pictures I took then it will be good.
I tried Reset settings in camera app
Tried even Resetting my phone
Still it isnt fixed.
Sometimes I get the message to clean your lenses for a better image or something
Even on my front camera too it has the same issue.
And, If anyone has galaxy note 10 plus, can you please share the version number of your camera application?

17 Comments
Sid_Karna
Expert Level 5
Galaxy Note
Is there any visible dust/dirt inside the camera lens(not outside), that you have observed?
0 Likes
Babayaga575
Active Level 6
Galaxy Note
No,
Both the cameras back and front has the same issue
I use navigation gestures instead of buttons
When I open camera application and when I swipe up and hold the bar to open recent apps but I dont lift my fingers, when I hold, the grey shade will be gone
But when I lift my fingers and go back to the camera app it comes again
I tried to show this bug by screen recording but in the screen record this problem was not visible
Then I came to know that this is the problem of the camera app.
Sid_Karna
Expert Level 5
Galaxy Note
You should use another phone to record it. If it can't be screen recorded, I am afraid it's a hardware issue. What did the service center say?
Ab_Heartsy
Expert Level 3
Galaxy Note
Look below for pics, ith entha sambhavam...no idea🥴, he says his camera app is causing grey shades on the pics taken?
Sid_Karna
Expert Level 5
Galaxy Note
It is very difficult to find the difference!!
0 Likes
Galaxy Note
Can you share an example??
Babayaga575
Active Level 6
Galaxy Note
I screen recorded that and when I played the video there was no problem that can be seen
0 Likes
Galaxy Note
Use another device to capture it
Ab_Heartsy
Expert Level 3
Galaxy Note
He posted the pics👇🏼, but it's difficult to understand 🤔
0 Likes