I am a big fan of samsung galaxy notes and my last phone was Samsung Galaxy Note 20 ultra 5G. The challenge I see with such premium phones is display damage that requires Rs 20000 to replace. Why cannot Samsung give life time warranty for displays that are damaged not intentionally but due to hardware issues. Due this reason am scared to buy another S series phone.
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. If anyone facing a line issue on their devices. So, we would request them kindly visit the service center and inspect your device with the technical team end, they will provide them with all the information in a better way after inspecting the device physically as per Samsung guidelines. If the charges applicable for the repair which will confirmed by the service team, they will provide the original parts with genuine cost with a service invoice. Furthermore, we are taking your valuable feedback regarding the warranty guidelines for display.
