charging

[mady111]

I tried  factory reset,wiping cache, using another 25w original samsung charger,safe mode.

I am not getting fast charging neither wired or wireless charging. Its always cable charging not fast charging on note 10 plus. Any help would be appreciated.

[rajkm008]

make sure that fast cable charging option enabled on with device care application

[mady111]

it is.😕

[rajkm008]

then visiting service centre is best option for you...

[Ehsank]

then its matter of physical inspection so better to go service centre

[mady111]

okay

[rajkm008]

see the picture below

[mady111]

its on brother

[rajkm008]

👍

[rajkm008]

if its still problems persists then you have to visit nearby Samsung service centre and ask them to fix the problem, and hope they can help u to resolve the issue... or wait for next software update Samsung may fix the issue and release the patches