Original topic:

charging problem in my galaxy note 9

(Topic created on: 05-07-2020 06:37 PM)
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iamsumitbairagi
Active Level 1
Options
Galaxy Note
Charging got stuck at some point... nd thn charging not proceed further but charging got strt reversing.. is there anybody else who have same problem in their galaxy Note 9... please help if someone has solution for this query..
13 Comments
nisarg3010
Active Level 6
Galaxy Note
try in safe mode
iMAjay
Active Level 9
Galaxy Note
It happens because of heating issues in summers.
I'm facing that too
Aashish
Expert Level 4
Galaxy Note
There are many ways in which you can prevent overheating including flight mode or switching it off during charging. You can also try charging at night or turn of fast charge while charging during daytime.
Aashish
Expert Level 4
Galaxy Note
Charge your phone with it turned off.
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Dilli
Expert Level 5
Galaxy Note
That's the most vague reply. You mean to say when there is an issue of charging one should power off and charge, never heard such thingy ever . Try following steps

PERFORM A SOFT RESET


One of the first troubleshooting step that you will need to do is a soft reset. This will refresh the phone software and usually fixes minor software glitches.

Press and hold the Power and Volume down key for up to 45 seconds.Wait as the device restarts.

Once the phone starts try to check if the phone can charge normally.

Check if the problem occurs in Safe Mode

There are instances when an app you downloaded on your phone can cause issues. To check if a third party app is causing this problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

Turn the device off.Press and hold the Power key past the screen with the device name.When ‘SAMSUNG’ appears on the screen, release the Power key.Immediately after releasing the Power key, press and hold the Volume down key.Continue to hold the Volume down key until the device finishes restarting.Safe mode will display in the bottom left corner of the screen.Release the Volume down key when you see ‘Safe Mode’.

If the issue does not occur in this mode then the problem could be caused by one of the apps you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

Your phone will store cached data of apps in a dedicated partition in its internal storage. This data helps apps open faster making for a better mobile experience. There are however instances when this cached data can become corrupted and can cause issues with the device. To check if this is what’s causing the problem you should wipe the cache partition of the phone.

Turn off the phone.Press and hold the Volume Up key and the Home key, then press and hold the Power key.When the device logo screen displays, release only the Power key.When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Press the Volume down key several times key to highlight ‘wipe cache partition’.Press the Power key to select.Press the Volume down key to highlight ‘yes’ and press the Power key to select.When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

Aashish
Expert Level 4
Galaxy Note
It's clear that the charging stopped due to phone heating, so it's best to switch it off for a while to cool down. If this is vague then care to explain how cleaning the dalvik cache or safe made or soft reset helps in this, and better you can only suggest factory reset everytime a problem arises.
Aashish
Expert Level 4
Galaxy Note
Look, even non experts know it.
Dilli
Expert Level 5
Galaxy Note
If you have enough grey matter like I do then perhaps you will read what steps I proposed is correct. You mean to say all have phone covers??? Your reply is absurd and out of context. Just because you have a stupid star doesnot mean you know it all. Your own 5 star colleague is saying below to reset and it never happened to him at 48 degrees. Ha! you are a joke😝😝😝😁😁
Aashish
Expert Level 4
Galaxy Note
I never said that all phone have covers (never said anything about covers), my reply is absurd then look at your copy and paste bot like reply! I don't know about my grey matter, but I am pretty much sure that you have a lesion in the prefrontal cortex and in the sensory association area of your brain as you can't behave nor understand what others have said.
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