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05-07-2020 07:02 PM in
Galaxy NoteI'm facing that too

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05-07-2020 07:55 PM (Last edited 05-07-2020 07:56 PM ) in
Galaxy NotePERFORM A SOFT RESET
One of the first troubleshooting step that you will need to do is a soft reset. This will refresh the phone software and usually fixes minor software glitches.
Press and hold the Power and Volume down key for up to 45 seconds.Wait as the device restarts.
Once the phone starts try to check if the phone can charge normally.
Check if the problem occurs in Safe Mode
There are instances when an app you downloaded on your phone can cause issues. To check if a third party app is causing this problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
Turn the device off.Press and hold the Power key past the screen with the device name.When ‘SAMSUNG’ appears on the screen, release the Power key.Immediately after releasing the Power key, press and hold the Volume down key.Continue to hold the Volume down key until the device finishes restarting.Safe mode will display in the bottom left corner of the screen.Release the Volume down key when you see ‘Safe Mode’.
If the issue does not occur in this mode then the problem could be caused by one of the apps you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the phone
Your phone will store cached data of apps in a dedicated partition in its internal storage. This data helps apps open faster making for a better mobile experience. There are however instances when this cached data can become corrupted and can cause issues with the device. To check if this is what’s causing the problem you should wipe the cache partition of the phone.
Turn off the phone.Press and hold the Volume Up key and the Home key, then press and hold the Power key.When the device logo screen displays, release only the Power key.When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Press the Volume down key several times key to highlight ‘wipe cache partition’.Press the Power key to select.Press the Volume down key to highlight ‘yes’ and press the Power key to select.When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.Press the Power key to restart the device.
Check if the issue still occurs.
Perform a factory reset

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05-07-2020 07:58 PM (Last edited 05-07-2020 07:59 PM ) in
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05-08-2020 02:55 AM (Last edited 05-08-2020 02:56 AM ) in
Galaxy Note