Original topic:

camera in pro mode

(Topic created on: 03-29-2017 09:10 AM)
299 Views
saneel
Active Level 7
Options
Galaxy Note
when in pro mode the app says camera has stopped.
need assistance on this issue.updated to nougat.
Galaxy note 5.
4 Comments
Arpit164
Active Level 4
Galaxy Note
bro clear the caches and data of your camera
AyushChinmay
Active Level 1
Galaxy Note
clear the cache and reboot...should work
saneel
Active Level 7
Galaxy Note
did reset camera setting. working fine.
thanks friends!
Samsung_India_
Active Level 10
Galaxy Note
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.

1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)

2) Turn on the Auto Flash (If Available in the Device)

3) Reset the Camera (From the Camera Setting)

4) Software update via FOTA,Kies or SMART Tool

The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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