Original topic:

UI CRASHING ON NOTE 10+

(Topic created on: 02-25-2020 11:04 AM)
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FirOz1245
Active Level 1
Options
Galaxy Note
#Recently I've been facing too many System UI Crashing issue. I don't know what's the problem behind this. Please let me know if anyone is facing this issue. 

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3 Comments
Dilli
Expert Level 5
Galaxy Note
Suggest take backup and reset phone to factory defaults and check again
FirOz1245
Active Level 1
Galaxy Note
Thank you
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings > apps > tap on 3 dots > show system apps > system UI/One UI home > storage > clear cache.

2- Check the mentioned issue in safe mode.

3- If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members