Abhijeet_Neog
Beginner Level 2
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07-20-2016 05:36 AM in
Galaxy Note
my phone is crashing often after the software update specially the app 'opera max'
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07-20-2016 03:46 PM in
Galaxy Note
Hello,
Please clear the cache of Opera Max. Steps to clear cache:
Settings> Applications> Application manager> All> OperaMax> Clear Cache
Update the OperaMax if any update is available.
If still problem persist kindly provide the logs.
Steps to take logs:
1.Dial *#9900#>>Run dumpstate/logcat/modemlog . 2.Once the logs are captured Tap on "Copy to sdcard(include CP Ramdump)" option. 3.Then open My Files. 4.Logs got copied to "log" folder. 5.Zip the logs folder and upload the logs to this post or email to admin(at)galaxyforum(dot)com
Thanks.
Please clear the cache of Opera Max. Steps to clear cache:
Settings> Applications> Application manager> All> OperaMax> Clear Cache
Update the OperaMax if any update is available.
If still problem persist kindly provide the logs.
Steps to take logs:
1.Dial *#9900#>>Run dumpstate/logcat/modemlog . 2.Once the logs are captured Tap on "Copy to sdcard(include CP Ramdump)" option. 3.Then open My Files. 4.Logs got copied to "log" folder. 5.Zip the logs folder and upload the logs to this post or email to admin(at)galaxyforum(dot)com
Thanks.