[Solved] Green vertical line on display Samsung Note20 Ultra

[faisalpatel]

I have a Samsung Galaxy Note20 Ultra exynos version which I bought in Aug 2020 since then the phone worked fabulous but after the September update my phone started to heat up as if it will blast any second , I had to turn it off for the device to cool down. 

Even the glue of the back panel of my device started to ooz out from the sides and the back glass is completely loose and shaking. I even wrote to Samsung CEO but they give a misscall on my number and send a email saying my phone was unreachable. 

Now since past 3 days my display is showing a vertical green line on the right side of the display without any physical damage, not even once in two years this device had not suffered any physical impact yet the display has gone bad. 

I am trying to reachout to Samsung CEO/ Customer service from 24/Sep/2022 but no solution yet, service center executives told me it will be paid replacement. 

I have been a loyal Samsung users since the release of Samsung Note 3 , and this is what a loyal customer gets :( 

Does anyone has any idea regarding how to file a consumer court complaint from Mumbai ? 

Edit 1 : 25/OCT/2022

Our community is so weak that no one even replied to my query , that's the reason Samsung is getting away with all this shaddy behavior ,very sad this too see. 

Edit 2 : 14/NOV/2022 

After contacting through CEO mail , my Samsung Galaxy Note20 Ultra was repaired at Free of Cost. 

Thank you Samsung. 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ukeshwaran]

https://r2.community.samsung.com/t5/Galaxy-Note/Subject-Urgent-Complaint-Samsung-Galaxy-Note-20-Ultr... (kindly check this there)

[Samsung_kj4DHCp]

My note 20 ultra has the same vertical line problem due to the last update but they are not helping.  

Never buy Samsung. They never help even if the problem is on their side.  They are asking for money to replace. #scamsung

I never promote to buy Samsung. 

[faisalpatel]

Raise a complaint in CEO

[Non-techie]

I suddenly got this vertical green line after a software update..Just bought the phone in November 2021.And there have been no fall or damage..How do I complain? To whom exactly? What is the website?

[Anonymous]

Facing the same issue.. How can i contact ceo mail 🥲 can you guide me through the process

[pamzz]

I have facing similar problem

[Members_ua72yPS]

I am facing the same problem. What should I do? I live in Dhaka.

[Arpitjetha]

Facing the same issue..

[sgkpillai]

I am also facing the same vertical line issue iwith my galaxy note 20 ultra phone from 24/08/2023 after updating the software. Hey Samsung it is very bad from you such malfunctions from your side to the customers. Please look into this seriously and solve this problem . I am a samsung user and member. S.Gopalakrishna pillai.