Original topic:

[Solved] Green vertical line on display Samsung Note20 Ultra

(Topic created on: 10-23-2022 06:00 AM)
7365 Views
faisalpatel
Active Level 4
Options
Galaxy Note
I have a Samsung Galaxy Note20 Ultra exynos version which I bought in Aug 2020 since then the phone worked fabulous but after the September update my phone started to heat up as if it will blast any second , I had to turn it off for the device to cool down. 
Even the glue of the back panel of my device started to ooz out from the sides and the back glass is completely loose and shaking. I even wrote to Samsung CEO but they give a misscall on my number and send a email saying my phone was unreachable. 
Now since past 3 days my display is showing a vertical green line on the right side of the display without any physical damage, not even once in two years this device had not suffered any physical impact yet the display has gone bad. 

I am trying to reachout to Samsung CEO/ Customer service from 24/Sep/2022 but no solution yet, service center executives told me it will be paid replacement. 

I have been a loyal Samsung users since the release of Samsung Note 3 , and this is what a loyal customer gets :( 

Does anyone has any idea regarding how to file a consumer court complaint from Mumbai ? 

Edit 1 : 25/OCT/2022

Our community is so weak that no one even replied to my query , that's the reason Samsung is getting away with all this shaddy behavior ,very sad this too see. 

Edit 2 : 14/NOV/2022 

After contacting through CEO mail , my Samsung Galaxy Note20 Ultra was repaired at Free of Cost. 

Thank you Samsung. 
24 Comments
faisalpatel
Active Level 4
Galaxy Note
Bro contact CEO mail
0 Likes
Jockerjack
Active Level 1
Galaxy Note

Above 3 year phone not acceptable

 

0 Likes
Jockerjack
Active Level 1
Galaxy Note

Already facing green lining problem and battery problem how to solve extended warranty if possible

0 Likes
PatelNA
Beginner Level 2
Galaxy Note
Mine Note 20 Ultra got the same green line and that to after software update however my phone is still intact. No damage at all... jusg a green line on screen. Is that any way out to get it replaced free? It't too expensive
0 Likes
Galaxy Note
Its very hart to say that my Note 20 ultra got 6 green lines and customer care said that o need to fly back to dubai where i bought the phone from and raise a job card then only it can fix , its better step back from samsung and choose some other brand, coz for me my samsung phones only works for 2 years only, my Note 10 worked for me just 2 years and its lower board gone, and they said same thing i need to get back to dubai, for Note 20 ultra got green line issue just after completion of 2 years, so better step back from Samsung phones good bey Samsung
0 Likes