Green line after getting a 2nd software update of may,23

[AriB]

From yesterday i am getting a green vertical line on my phone's display and it happened after receiving 2nd software update of may on 1 june. What the hell is happening i don't know. First i repaired the worn out back panel thrice and now this . I think this the last nail on the coffin. Because i used to trust samsung blindly now i think i have to admit that brand is dead. noway i can trust samsung and switch to their current flagship. 

[AriB]

😡 😡 😡 😡

[TheFastestIndian]

Can't see line, maybe bcoz of wallpaper

[Sid_Karna]

It won't show on screenshots because it's a hardware issue. He will have to take a photo of his display using another device.

[AriB]

Ok i understand i took the the photo and upload it thanks bro

[TheFastestIndian]

Vertical Green, Pink, White lines issue is in all phones with Samsung display.

Spread the issue on Twitter via below link

https://r2.community.samsung.com/t5/Others/Green-Pink-White-vertical-lines-issue-on-Twitter/td-p/139...

Samsung CEO link to raise concern

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Watch video about this issue in below post

https://r2.community.samsung.com/t5/Others/Amoled-Display-Issue-Green-Pink-Line/td-p/13791630

[Cnusri]

Worst mobile in my life . Every month troubles. Why to buy this brand . 1. https://youtube.com/shorts/zt2E_r_e6g0?feature=share 2. https://youtube.com/shorts/6ja5moiAsGY?feature=share 3. https://youtu.be/GoUWH0pNTiA




4. https://youtu.be/p0lwHC0UuzM




5 . https://youtu.be/cU8Z7k9d_l0

[AriB]

I feel so sorry for you bro
Samsung is not anymore customer centric brand.

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Please check your device in safe mode.
Step 1: To enter into Safe mode:
Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

To exit the safe mode, restart the device.

Step 2: Check for Software Updates using the steps:
Settings >> Software update >> Download and install>>Check for software
update >> If Software update available>>Download>>Downloading updates>>Install now.
Note: Your phone will restart after the update is installed.

Step 3: Please reset all device settings using the steps:
Apps>settings> general management>reset all settings( Delete just settings) / Factory reset( Delete complete files, apps etc)

Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the google password before resetting the device because it is required during the initial setup.

If you do not remember then advise to reset (Forgot password) the google account.
For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next.

If your issue will be not resolved after performing the steps, kindly visit our service center for the physical inspection of the device. Please click on the link mentioned below to get a nearby service center to your Pincode: http://www.samsung.com/in/support/servicelocation/

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[DGA]

I too have the same issue... green line after software update.
It is a hardware issue. Display issue.
Oneplus gave free replacement on all affected phones.
Why is Samsung charging for manufacturing defect? That too on flagship phone..