Green and pink lines on screen after software update

[moonbaby]

Have been experiencing green and pink lines on my screen since the month of April post a software update. The lines seem to be increasing in number. 

Went to Samsung customer care and they suggested screen replacement worth rs. 23000. Software updates causing phone troubles should behoove the phone company to help out customers and make amends. 

Oneplus customers having same troubles are getting device replacement. What's the point of buying a premium Samsung phone if customer service later is shoddy? 

[sivak05]

Please help me to raise the issue

https://r2.community.samsung.com/t5/Galaxy-S/Green-line-or-pink-line-Complaint/td-p/17029387?src=Sha...

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[DurgaMutyala]

This is useless solution.. before asking all to accept your **bleep** answer as a solution kindly provide some useful stuff. Im facing green line issue on my S22Plus after updating to 6.1 followed your tips and visited nearby service center they simply saying they will provide free screen replacement for s22 ultra only based on instructions given by the higher officials, s22 and plus user have to pay for screen replacement. But you simply saying some **bleep** answers and asking to accept as a solution.

[goodthings]

Your's most welcome to here.

[RabbitShabbit]

I’m reaching out to share my frustrating experience with my Samsung Galaxy M52 5G. Recently, a pink line suddenly appeared on the screen. I took it to the customer service center, where they confirmed that there’s no physical damage—no scratches or anything on the screen.


They informed me that this issue was caused by a faulty update from Samsung, but despite this, they refuse to replace the display for free. To make matters worse, I’ve tweeted multiple times and sent emails to customer care, but they aren’t replying or offering any help.


It’s incredibly disappointing to see a major company not stand behind their product when it’s clearly a software issue on their end. Has anyone else faced a similar problem? What steps did you take? I’m considering my options moving forward, as this experience has left me questioning my loyalty to Samsung.