Green line in Note 20 Ultra

[ShahShohag33]

Hi, I am from Bangladesh, my Samsung Note 20 Ultra 5G (Model: SM-N986U) started showcasing weird vertical green lines across the screen from last night (I saw it in morning, when wake up from sleep) 😥. 

There is no accidental or software update issues with my phone. How can I get rid of this problem and please suggest proper solution? 

I heard that Samsung is offering free screen replacements for this device in India.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Meanwhile use 60 Hz.refresh rate of display. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support India!

We would like to inform you that the products manufactured in different countries may vary in specifications, designs, and updates. So, we recommend you get connected with the Samsung customer support team of the respective country from where you have purchased the product.

You can click the link provided below to reach your country-specific Samsung support team:
https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/

Warm Regards,
Samsung Customer Support

[ssateeshk]

There is no solution for this problem except changing your display, which costs 22,000 INR. I can submit this statement confidently because I changed my display yesterday with the same problem. One more thing, Samsung will not replace only the display. It changes complete front panel which includes battery and display.

[ShahShohag33]

Thanks for you kind information.

[sumair]

Hey Shah, did you get a free screen replacement?