Shocking

[iChapti]

I have S23 ultra on 2 ND June Green line on display, customer care refuse, 

Today take out cover for cleaning, just touch back cover & I shocked it us easily open,

3 years not complicate n it's cover open easily.useing it with Green line not go repairing because good technician not available, I haven't trust, there is damage, no dent,no water goes in,no falling down, 

But today I see this so it confirms that my phone is waterproof now

[JAN_HOOK]

👏

[ram_ram]

We have to send email again and again fight it out

[bhghwan]

Battery swollen

[iChapti]

No, battery is ok,not swollen

[bhghwan]

It doesn't seems physically..same happened with my s 23 ultra..back up was good . But main reason of back cover out is due to swollen battery

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Please be assured that we provide best in class services and the repair is done by trained and certified Samsung engineers and the parts used are also genuine.

Warm Regards,
Samsung Customer Support

[iChapti]

Do all as you guide, but no result!!