Original topic:

Screen discolouration after one ui 4.1 update

(Topic created on: 04-24-2022 02:07 PM)
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creatualartist
Active Level 1
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Galaxy Note
My galaxy note 10 automatixally got updated to one ui 4.1 it was working fine but suddenly my screen went yellowish green and i don't know how to fix this.
8 Comments
GMurtazaNz
Beginner Level 2
Galaxy Note
After receiving One UI 4.1 on my S21 Ultra, I can now schedule 'Extra Dim' in Bixby Routines, i.e to turn on during sunset and turn off during sunrise. I wasn't able to do that on One Ui 4.0.😉
ㅤ
Expert Level 5
Galaxy Note
oops .. u got tht wrong.
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ㅤ
Expert Level 5
Galaxy Note
its a known issue.
many phones' screen start changing colours to blue, green, purple etc.
sorry but u have to replace display .

kindly go to service center please.
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Galaxy Note
I am replacing the fukin phone
Galaxy Note
This is not the first time. My s10plus and s8 went through the same problem but i ignored it all cause i selled both the phones but now i know why you shouldn't buy samsung devices
ㅤ
Expert Level 5
Galaxy Note
yes.. buy nokia or iphone.
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GMurtazaNz
Beginner Level 2
Galaxy Note

iPhone is best in all sense... 🤗

cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Some adjustments may not be available if you have the Blue light filter or accessibility color filter turned on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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